Privacy Policy

Privacy Policy

ZIMZOM, Inc., is provided with the following measures to protect users’ privacy and rights under the Personal Information Protection Act and to handle their personal information grievances smoothly. ZIMZOM will notify you through a website notice (or individual notice) if the privacy policy is revised. ○ This policy will take effect in March 2019.

Article 1 [Personal Information Processing Purpose]

ZIMZOM processes personal information for the following purposes: The processed personal information is not used for any other purpose than the following, and if the purpose of use is changed, prior consent will be sought.

  1. Register and manage homepage members
    Personal information is processed for the purpose of identifying members’ willingness to sign up, identifying and authenticating the members according to the provision of membership services, maintaining and managing memberships, and implementing limited personal identification systems, preventing the use of services, checking consent of legal representatives when collecting personal information for children under the age of 14 years, and giving various notices and notices.
  2. To provide goods or services.
    Processes personal information for the purpose of providing transportation services, etc.
  3. The use of marketing and advertising
    Personal information is processed for the purpose of developing and customizing new (product) services, providing event and advertising information, providing opportunities for participation, publishing services and advertising based on demographic characteristics, identifying access frequency, or statistics on members’ use of services.
  4. Personal video information
    Personal information is processed for the purpose of preventing and investigating crimes, facility safety and fire prevention.

Article 2 [Terms of Processing and Retention of Personal Information]

ZIMZOM processes and maintains personal information within the period of ownership or use of personal information, which is agreed upon in collecting personal information from the information subject or during the period of use. The period of processing and retention of personal information is as follows:

  1. Register and manage homepage members
    1. ZIMZOM processes and retains personal information within the period of ownership and use of personal information, which is agreed upon in the collection of personal information from the information subject or the period of use.
    2. Relevant statutes
      1. Records of Consumer Complaints or Dispute Handling: 3 years
      2. Records on the collection, processing and utilization of credit information: 3 years
      3. Records on the supply of payments, goods, etc. : 5 years
      4. Records on contract or withdrawal of subscription, etc.: 5 years

Article 3 [Provided by a third party of personal information]

ZIMZOM processes personal information of the information subject only within the scope specified in Article 1 (Personal Information Processing Purpose) and provides personal information to third parties only when it falls under Articles 17 and 18 of the Privacy Act, such as consent of the information subject and special regulations of the law.

  1. ZIMZOM provides personal information to third parties as follows:
    1. ZIM CARRY (Business Partner)
      • Who receives personal information: ZIM CARRY
      • Purpose of personal information use by recipients: Business vacation such as transportation of travel items in Busan, Korea
      • Personal Information Items: Name, Phone Number, Messenger ID, Email
      • Hold of the recipient, period of use: 3 years
    2. Luggagent (Business Partner)
      • Who receives personal information: Luggagent
      • Purpose of the recipient’s personal information use: Business vacation such as transportation of travel items in Taiwan
      • Personal Information Items: Name, Phone Number, Messenger ID, Email
      • Hold of the recipient, period of use: 3 years
    3. Bellugg (Business Partner)
      • Who receives personal information: Bellugg
      • Purpose of personal information use by the recipient: Business vacation, such as transportation, etc. in Thailand
      • Personal Information Items: Name, Phone Number, Messenger ID, Email
      • Hold of the recipient, period of use: 3 years
    4. The Moving Company (Business Partner)
      • Who receives personal information: The Moving Company
      • Purpose of personal information use by recipients: Business vacation such as transportation of travel items in Vietnam
      • Personal Information Items: Name, Phone Number, Messenger ID, Email
      • Hold of the recipient, period of use: 3 years

Article 4 [Personal Information Processing Consignment]

ZIMZOM entrusts the following personal information processing activities for smooth personal information processing: The company complies with and oversees the relevant laws by stipulating necessary matters to ensure the safe protection of personal information upon consignment.

  1. Homepage Implementation and Operation Management
    1. The consignee (the trustee): D.HOWZ, Inc.
    2. Contents of Consignment Operation: Homepage System Operation and Management
  2. If the details of the consignment or the trustee changes, the information will be disclosed through this Privacy Policy without delay.

Article 5 [The rights, duties and exercise methods of information subjects and legal representatives]

The information entity may exercise the following privacy rights at any time for ZIMZOM:

  1. Request to read personal information
    1. Requires correction if there are errors, etc.
    2. Delete request
    3. Request to stop processing
  2. The exercise of rights pursuant to paragraph 1 may be carried out through written, e-mail or pre-mail (FAX) in accordance with the form No. 8 of the Enforcement Rules of the Privacy Act, and ZIMZOM will take action without delay.
  3. If the information subject requires correction or deletion of personal information errors, etc., ZIMZOM does not use or provide such personal information until the correction or deletion is completed.
  4. The exercise of the rights under paragraph 1 may be conducted through an agent, such as a legal representative of the information subject or a person entrusted to the information. In this case, you must submit a letter of attorney according to the form No. 11 attached to the Enforcement Regulations of the Privacy Act.
  5. A request to correct or delete personal information cannot be required to delete it if the personal information is specified in other statutes for collection.
  6. ZIMZOM verifies that the person who made the request, such as the request for access by the information subject’s right, the request for correction or deletion, and the request for suspension of processing, is the person who made the request or is a legitimate agent.

Article 6 [Personal Information Items Processing]

ZIMZOM handles the following personal information items:

  1. Subscribe and manage homepage members
    Required item: e-mail address
    Optional: Portal site, SNS account and profile
  2. Entering and managing reservation details for service delivery
    Required: Name, email, mobile phone number, instant messenger ID, home/home address, home/home phone number
    Optional: flight name, date and time of service wish
  3. The following personal information items can be automatically created and collected in the course of using the Internet service.
    • IP address, cookies, MAC address, service use record, visit record, defect use record, etc.

Article 7 [Declusion of Personal Information]

ZIMZOM destroys such personal information without delay when it becomes unnecessary, such as the expiration of the period of personal information retention and the achievement of the purpose of processing. Procedure, expiration date, and procedure for decommissioning are as follows.

  1. Disposal procedure
    1. The information entered by the user is transferred to a separate database (separate documents in case of paper) after its goal is achieved and stored for a period of time or immediately destroyed in accordance with the internal policies and other related statutes.
    2. At this time, personal information transferred to the DB shall not be used for any other purpose except in the case of law.
  2. Destroy Deadline
    1. The user’s personal information is destroyed within five days from the end of the retention period if the retention period of personal information has expired.
    2. If the personal information has become unnecessary, such as achieving the purpose of handling personal information, abolishing the service, or terminating the business, the personal information is destroyed within five days from the date when it is deemed unnecessary to handle is deemed unnecessary.
  3. Method of destruction
    1. Information in the form of electronic files uses a technical method that does not allow recording to be played.
    2. The personal information printed on the paper is pulverized with a shredder or destroyed through incineration.

Article 8 [Personal Information Security Measures]

In accordance with Article 29 of the Privacy Act, ZIMZOM takes the technical, administrative, and physical measures necessary to ensure safety as follows:

  1. Minimization and training of personal information handling staff
    1. Employees who deal with personal information are designated and limited to the person in charge, and measures are taken to minimize personal information.
  2. Restrict access to personal information
    1. We take necessary measures to control access to personal information through granting, modifying, and deleting access rights to the database system that handles personal information. We also control unauthorized access from outside by using an intrusion prevention system.
  3. Use locks for document security
    1. We keep documents with personal information and auxiliary storage media in safe place with lock.
  4. Access control to unauthorized persons
    1. We have set up a separate physical storage area for personal information, and set up access control procedures.

Article 9 [Information on the Installation, Operation and Rejection of Personal Information Automated Collection Devices]

  1. ZIMZOM uses cookies to store usage information and to retrieve it from time to time to provide personalized services to users.
  2. A cookie is a small amount of information that a server used to run a website sends to the user’s computer browser and may be stored on the hard disk of the user’s PC.
    1. Purpose of Cookie: It is used to provide optimized information to users by identifying the types of visits and usage of each service visited by users, popularity queries, and security access.
    2. Installing and operating cookies: You can refuse to store cookies by setting options in your web browser.
    3. If you refuse to store cookies, you may have difficulty using customized services.

Article 10 [Person in charge of personal information protection]

  1. ZIMZOM is responsible for the processing of personal information, and has designated the person responsible for the protection of personal information as follows to handle complaints and remedy of information related to personal information processing.
    <Person in charge of personal information protection>

    • Name: Jin Soo Hyun
    • Position: Director
    • Contact: 1670-7496, reservation@zimzom.co.kr
      ※ You will be taken to the privacy department.
  2. The information subject can inquire about personal information protection related complaints, complaints handling, damage relief, etc., which occurred while using ZIMZOM’s service, to the person in charge of personal information protection and responsible department.
    ZIMZOM will respond to inquiries of the information subject without delay and handle it.

Article 11 [Personal Information Processing Policy Changes]

This Privacy Policy will be applied from March 14, 2019. If there is an addition, deletion, or correction of the change in accordance with the Act and the policy, the change will be notified in advance of seven days before the enforcement of the change.

  1. The previous privacy policy can be found below.
    Application from 2016.06.11 to 2019.03.13 (Click)